RETRACTED ARTICLE: Positive mental health and occupational burnout in the tourism sector in Peru

Authors

DOI:

https://doi.org/10.37467/revtechno.v15.5099

Keywords:

Mental health, Burnout, Tourism, Peru

Abstract

This article was retracted. The retraction notice can be found here: https://doi.org/10.37819/revtechno.1848

The COVID-19 crisis and the political conflicts in Peru affected tourism activity, generating psychosocial risks. The objective of the study was to establish the relationship between positive mental health and occupational burnout in employees of the tourism sector in Junín. The approach was quantitative, basic type, correlational level, non-experimental design, cross-sectional descriptive correlational. The sample consisted of 384 collaborators, and the Positive Mental Health Scale and the Occupational Burnout Scale were applied. The results showed an inverse (Kendall's Tau b = -.738) and significant (p-value < .00) correlation between both variables. It is concluded that the better mental health, the less occupational burnout.

References

Arroyave, C. O. M., Arango, D. C., Restrepo-Ochoa, D. A., & Calvo, A. C. (2022). Positive mental health: Between well-being and capacity development. Revista CES Psicologia, 15(2), 151-168. https://doi.org/10.21615/cesp.5275

Baum, T. (2018). Sustainable human resource management as a driver in tourism policy and planning: A serious sin of omission? Journal of Sustainable Tourism, 26(6), 873-889. https://doi.org/10.1080/09669582.2017.1423318

Chavarría Islas, R. A., Colunga Gutiérrez, F. J., Loria Castellanos, J., & Peláez Méndez, K. (2017). Burnout syndrome in teaching physicians at a 2nd level hospital in Mexico. Educación Médica, 18(4), 254-261. https://doi.org/10.1016/j.edumed.2016.09.001

Cheng, T.-M., Hong, C.Y., & Zhong, Z.F. (2021). Tourism employees' fear of COVID-19 and its effect on work outcomes: The role of organizational support. Current Issues in Tourism, 25(2), 319-337. https://doi.org/10.1080/13683500.2021.1978952

Claudio-Quiroga, G., Gil-Alana, L. A., Gil-Lopez, A., & Babinger, F. (2022). A gender approach to the impact of COVID-19 on tourism employment. Journal of Sustainable Tourism, 23(8), 1818-1830. https://doi.org/10.1080/09669582.2022.2068021

Gómez-Acosta, A., Vinaccia Alpi, S., & Sierra-Barón, W. (2020). Psychometric properties of the positive mental health scale in Colombian youth: an exploratory study. CES Psicología, 13(2), 102-112. https://doi.org/10.21615/cesp.13.2.7

He, Z., & Hao, X. (2022). Emotional labor and employee well-being in cross-cultural contexts: A Disney frontline staff's autoethnography. Tourism Management, 91, 104518. https://doi.org/10.1016/j.tourman.2022.104518.

Joseph Sirgy, M. (2019). Promoting quality-of-life and well-being research in hospitality and tourism. Journal of Travel & Tourism Marketing, 36(1), 1-13. https://doi.org/10.1080/10548408.2018.1526757

Llosa, J. A., Menéndez-Espina, S., Agulló-Tomás, E., & Rodríguez-Suárez, J. (2018). Job uncertainty and mental health: A meta-analytic review of the consequences of precarious work on mental disorders. Annals of Psychology, 34(2), 211-223. https://revistas.um.es/analesps/article/view/analesps.34.2.281651

Lluch-Canut, M.T. (2002). Empirical evaluation of a conceptual model of positive mental health. Salud Mental, 25(4), 42-55. http://www.revistasaludmental.mx/index.php/salud_mental/article/view/914

Moraes Neves, L. T., & Graciano, P. F. (2021). Covid-19 Pandemic: Challenges Social Tourism. Rosa Dos Ventos-Turismo e Hospitalidade, 13(4). https://www.webofscience.com/wos/woscc/full-record/WOS:000737424400005

Palma, A., & Ansoleaga, E. (2022). Emotional demands, workplace violence and mental health by gender in Chilean public hospital workers. Psicoperspectivas, 21(2). https://doi.org/10.5027/psicoperspectivas-vol21-issue2-fulltext-2258

Paredes-Pérez, M., Ramírez-Arellano, M. A., Cárdenas-Tapia, V. R. & Alania-Contreras, R. (2023). Attitude towards indebtedness and compulsive buying behavior, of settlers in Peru. Revista De Ciencias Sociales, 29(7), 174-186. https://doi.org/10.31876/rcs.v29i.40456

Ross, G. F. (2006). Tourism Industry Employee Workstress-A Present and Future Crisis. Journal of Travel & Tourism Marketing, 19(2-3), 133-147. https://doi.org/10.1300/J073v19n02_11

Ruiz-Frutos, C., & Gómez-Salgado, J. (2021). Effects of the COVID-19 pandemic on the mental health of the working population. Archivos de Prevención de Riesgos Laborales, 24(1), 6-11. https://archivosdeprevencion.eu/index.php/aprl/article/view/110. https://archivosdeprevencion.eu/index.php/aprl/article/view/110

Sönmez, S., Apostolopoulos, Y., Lemke, M. K., & Hsieh, Y.-C. (Jerrie). (2020). Understanding the effects of COVID-19 on the health and safety of immigrant hospitality workers in the United States. Tourism Management Perspectives, 35, 100717. https://doi.org/10.1016/j.tmp.2020.100717. https://doi.org/10.1016/j.tmp.2020.100717

Xiong, W., Huang, M., Okumus, B., Leung, X. Y., Cai, X., & Fan, F. (2023). How emotional labor affect hotel employees' mental health: A longitudinal study. Tourism Management, 94, 104631. https://doi.org/10.1016/j.tourman.2022.104631.

Xu, S. T., Cao, Z. C., & Huo, Y. (2020). Antecedents and outcomes of emotional labour in hospitality and tourism: A meta-analysis. Tourism Management, 79, 104099. https://doi.org/10.1016/j.tourman.2020.104099.

Uribe Prado, J. F., López Flores, P. R., Galicia, C. P., & Saisó, A. G. (2014). Occupational burnout syndrome (burnout) and its relationship with health and psychosocial risk in public officials who impart justice in Mexico City. Acta de Investigación Psicológica, 4(2), 1554-1571. https://doi.org/10.1016/S2007-4719(14)70393-X

Vidotti, V., Martins, J. T., Galdino, M. J. Q., Ribeiro, R. P., Robazzi, M. L. do C. C., Vidotti, V., Martins, J. T., Galdino, M. J. Q., Ribeiro, R. P., & Robazzi, M. L. do C. C. (2019). Burnout syndrome, job stress and quality of life in nursing workers. Global Nursing, 18(55), 344-376. https://doi.org/10.6018/eglobal.18.3.325961.

Downloads

Published

2023-09-02

Issue

Section

Research articles

How to Cite

RETRACTED ARTICLE: Positive mental health and occupational burnout in the tourism sector in Peru . (2023). TECHNO REVIEW. International Technology, Science and Society Review Revista Internacional De Tecnología, Ciencia Y Sociedad, 15(1), 183-191. https://doi.org/10.37467/revtechno.v15.5099

Similar Articles

11-20 of 65

You may also start an advanced similarity search for this article.