FRANCH LEON, Katia; CABREJA PIEDRAS, Saray. The Diagnosis as “Soft” Technology: a Proposal to Assess the Viability of Knowledge Management in Hotel Tourism Organizations. TECHNO REVIEW. International Technology, Science and Society Review /Revista Internacional De Tecnología, Ciencia Y Sociedad, [S. l.], v. 5, n. 2, p. 197–204, 2016. DOI: 10.37467/gka-revtechno.v5.318. Disponível em: https://eaapublishing.org/journals/index.php/technorev/article/view/425. Acesso em: 3 jul. 2024.